If you have special health requirements
The utility companies work closely with local authorities to make sure that vulnerable people get the support they need during any disruption to normal services. You should let your utilities suppliers know if you:
- have a disability or are chronically sick
- depend on a continuous supply of power for medical equipment or mobility equipment such as stair lifts and hoists
- are visually impaired or have hearing difficulties
- are of state pensionable age
- have other specific requirements
Most utility companies have a scheme for citizens with special health requirements:
Page last updated 31 May 2024